Wednesday, May 2, 2012

Accidentally opened in Word 2010, Outlook 2010 of messages

Symptom
Use the Microsoft outlook 2010 download  is earlier than Outlook 2010 version of Outlook to create custom mail message form. However, when you open Outlook 2010 e-mail, e-mail accidentally opened in Microsoft Office Word 2010. This behavior occurs even in the Properties tab of the custom form is not selected is always the option of using Word as your email editor.
Reason
This behavior occurs because the Outlook 2010 mail the form to the exclusive use Word 2010. Not a mandatory mail the form to open the option of any other way. This is a new feature of the e-mail form in Outlook 2010. This behavior is by design in Outlook 2010.
Office Outlook 2010 hotfix package
A supported hotfix is ​​available from Microsoft. However, this patch is used to solve this problem described in this article. This patch only applies to the system described in this article. This hotfix might receive additional testing. Therefore, if this problem does not cause you serious, we recommend that you wait for the next software update that contains this hotfix.
Available for download this patch is no "Hotfix download available" section at the top of this Knowledge Base article. Will not be displayed in this section, please contact Microsoft Customer Service and Support to obtain the hotfix.
Note If you have other problems, or if any troubleshooting, you may have to create a separate service request. The usual support costs will apply to additional support questions and do not need this particular patch.
Restart requirement
You may have to apply this hotfix, restart the computer.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
Registry information
You do not make any changes to apply this update registry.
File Information
This hotfix may not contain all the necessary files have to fully update a product to the latest version. This hotfix contains only the files necessary to solve the problems listed in this article.
This hotfix package uses a global version of the download outlook 2010 Windows Installer package to install this hotfix package. The following table lists the date and times for these files in Coordinated Universal Time (UTC). When you view the file information, the date is converted to local time. To the time difference between UTC and local time using the control panel the date and time in the Time Zone tab.

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